FAQ - Frequently Asked Questions

FAQs for If You Are a Donor

  • How can I donate to a fundraiser?

    Once you hit the ‘Donate Now’ button on the fundraiser page, you will find information about both online and offline payment options. On Impact Guru, you can donate online by using any debit or credit card or by using one of many payment wallets. Our offline payment options include cheque and cash pickup.

  • I just donated to a fundraiser, what else can I do to help?

    You can also share the fundraiser page on Facebook, Twitter and LinkedIn. If you are accessing the fundraiser on mobile, you can also share it on WhatsApp. Alternatively, you could also create a support fundraiser to raise additional funds from your network and spread more awareness about the cause. All donations to your support fundraiser will go directly to the primary fundraiser, whose cause you support ardently.

  • Is my donation amount publicly displayed?

    Your name and donation amount will be displayed on the fundraiser story page. Alternatively, Impact Guru also allows you to donate anonymously.

  • Can I contribute to a single fundraiser multiple times?

    You may contribute to a single fundraiser as many times as you like.

  • I have questions about a fundraiser, whom may I ask?

    Please connect with us on Phone : (+91) 80301-87007 or Email : info@impactguru.com.

  • How do I know the creator of a fundraiser is who they claim they are?

    We have a strict due diligence process before we assign a fundraiser as IG approved, so you can donate to them without any worry. Fundraisers that are not IG approved will display a pop-up at the top of your screen when you view them.

    Fundraisers are approved on Impact Guru, only after verifying the identity of the campaigner.

  • Who is responsible for fulfilling the rewards of a fundraiser?

    The campaigner alone is responsible for fulfilling the rewards promised. On Impact Guru, the campaigner activates the fundraiser page and does everything required to maximise funds raised. It includes fundraiser creation, setting fundraising goal, reaching out to potential donors through social media and word of mouth, sharing regular updates, giving them rewards etc.

    Impact Guru is not responsible for carrying out any reward related obligations.

  • Is my donation tax deductible?

    On Impact Guru, any donation to an Indian NGO is tax deductible. We provide an instant 80G tax exemption certificate to our Indian donors on donations to Indian NGOs where it is clearly written that 80G benefits are available. Impact Guru is the only crowdfunding platform in India that facilitates tax benefit certificates to donors of Indian NGOs from USA and UK.

  • Can I donate to fundraisers from an international card?

    We accept donations from all international cards.

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