LAST UPDATED: August 22nd, 2023

Definitions:

Beneficiary: Person/entity to whose account the funds raised on the Campaign are transferred for its utilisation for the purpose of the Campaign;

Campaign: Fundraising campaign / in-kind donation campaigns initiated on the Platform;

Campaigner: User who initiates a fundraising campaign on the Platform to raise funds through crowdsourcing;

Patient: Person for whom funds are being raised by initiating Campaign on the Platform;

Donor / Funder: User who donates to any of the Campaigns listed on the Platform;

Materials: Original document(s), statement(s), interview(s), photograph(s), video(s) or any other likeness including any personal information including names, photos, video(s) and/or medical records relating to the Campaigner / Beneficiary and/or of the purpose of the Campaign;

Platform / Site: the web platform www.impactguru.com ;

User: Person / entity that accesses /uses / visits the Site or avails the Services or creates a profile on the Platform or uses to make donation towards any of the Campaign.

Advertising Disclaimer

1.     Donations are a voluntary act and shall not be coerced or forced. We uphold the principles of free choice and encourage individuals to contribute out of their own willingness and compassion.

2.     This video has been produced with utmost care, respect, and proper consent, ensuring everyone's safety and dignity. Our aim is to provide an authentic portrayal of medical issues while fostering trust and understanding. All portrayals are handled sensitively and transparently, with consent from parents or legal guardians secured, respecting the rights of those responsible for the children.

Also, The video footage has been meticulously produced, with a primary focus on the animal's safety, security, and well-being at the location. We ensure no harm to animals involved, striving for authenticity while building trust.

3.     The content in the digital advertisement is meticulously crafted with the intention of raising awareness about patient conditions and facilitating individuals seeking financial assistance for their treatment needs. We ensure that any imagery that could potentially cause undue distress to a general consumer is thoughtfully blurred, making it visible solely to those who choose to engage further.

4.     In some instances, there can be variations between the estimated and actual treatment costs. Additionally, if a patient, unfortunately, passes away during treatment, we follow our terms of use and, with the consent of the deceased patient's family, redirect any remaining campaign funds to aid other patients in need. This ensures your contributions maintain a meaningful impact on those who require assistance.

5.      ImpactGuru is a social enterprise that provides crowdfunding support for medical, and social causes. Our mission is to help finance the critical illnesses of over 1 million / 10 lakh patients over the next decade. To provide the best experience to our customers, we have to incur various costs relating to technology infrastructure, dedicated staff,fundraiser outreach, due diligence and vetting, disbursing funds, and updating donors on fund utilization.

Only when we sustain, will we be able to achieve our mission. Just like a hospital charges a fee to treat patients or an academic institution to educate students, we too charge a fee for some of our services as a single solution does not cater to every customer. In India, healthcare and education require a personalized and customized approach, likewise, crowdfunding too! We constantly strive to provide the best fundraising experience and support to all our customers and our pricing plans reflect the value we deliver in helping our customers achieve their fundraising goals at the lowest possible cost.

All payments are subject to a payment processing fee and donor support fee of 3%. An additional per-payment transaction fee of $0.30 will be charged per international credit/debit card transaction that are processed via cards issued in the US. For international transactions via cards issued outside the US, an additional cross-border fee of 1% will be charged. 

The payment processing fee and donor support fee covers multiple costs associated with processing your transaction seamlessly and securely on Impact Guru. A part of this cost is incurred for third-party processors that include Payment Gateways (like PayU, Razorpay, Billdesk, Instamojo, Stripe and more), Banks (for IMPS, NEFT, RTGS transactions), Visa, Mastercard, AMEX, Rupay, etc (for credit and debit card transactions), Paytm, UPI apps, and other payment wallets who charge a fee for these services. Other costs incurred by Impact Guru to process these transactions include fee paid to third party services for fraud prevention and management to ensure the platform is completely secure for our donors, costs incurred for auto-calling and manual follow-ups for failed and abandoned transactions, for third-party services for payment health monitoring and dynamic-routing of transactions, for processing refunds, for a Thank you certificates to our donors and many more similar services.

Accelerate plan charges include an additional platform fee and an outreach fee as per actuals eg. third-party digital promotion expenses, etc. beyond Collaborate pricing plan which is 8% platform fees.

Within the Accelerate plan, to ensure that donor money goes primarily to the intended purpose, the reduction of available funds for the patients due to such incremental outreach costs are not more than 9%-13% of funds raised beyond the Collaborate pricing plan.

GST of 18% will be charged as and when applicable. 

Please visit www.impactguru.com/pricing for comprehensive information regarding the deductions applied to the raised funds.