What are the various ways to donate on a fundraiser on Impact Guru?
You can donate through NEFT/RTGS/IMPS transfer, Paytm and other mobile wallets like Freecharge, Mobikwik and Ola Money, UPI, Credit/Debit card payment (including Maestro cards) and Netbanking. To learn more about making a donation, watch the brief tutorial below.
If you have used bank transfer (NEFT/IMPS/RTGS), UPI or Paytm (using QR code) to make your donation, you will need to verify your donation to receive an acknowledgement of your donation and for your name to appear on the donor list. You can verify your donation at www.impactguru.com/payments. Here, choose your payment mode (Paytm or Bank transfer/UPI), enter your transaction reference number, donation amount and click on "Confirm".
If you don’t acknowledge your donation, it will appear on the donor list as "Impact Guru donor." You will also have to acknowledge your donation for us to be able to generate your tax benefit certificate.
Is my donation amount publicly displayed?
Yes. You will find it under the "All Donations" tab on the fundraiser. If you would like to donate anonymously, please check the option while putting in your personal details. Your donation will still appear as "Impact Guru Donor."
If you’ve donated through PayTM, UPI or bank transfer options, please ensure you have acknowledged your donation on https://www.impactguru.com/payments to be able to find your name on the donor list.
I don’t live in India. Can I still donate on Impact Guru?
Yes, you can! You can donate through any International credit/debit card or make a wire transfer from anywhere in the world. However, you’ll have to use one of the accepted currencies to make your donation. These include: INR, USD, AED, GBP, SGD, HKD, AUD, CAD and Euro.
My donation didn’t go through. What do I do?
Try a different payment method if your chosen method isn’t working. If you still face any trouble, give us a call on at 022-49717414 or drop a mail at firstname.lastname@example.org.
How do I know if a fundraiser offers tax benefits?
For fundraisers that offer Indian, UK or USA tax benefits, it will display a note saying so.A fundraiser that offers tax benefits will display a sign under the image box which says, "Indian tax benefits apply."
How can I track the impact of my donation?
Generally, most campaigners are reminded to leave updates on their fundraiser regarding the progress of their cause, whether it’s a nonprofit project or the health of a patient. You will get an email every time an update is posted. Alternately, you can use the "Contact campaigner" option on the fundraiser page to directly get in touch with the campaigner and understand how your donation benefited them.
Whose account will the funds be transferred to?
For all medical fundraisers, the funds will be directly transferred to the hospital’s account. Only in a few cases, based on Impact Guru’s discretion, the funds might be transferred to the campaigner or the patient’s account for postoperative or at home expenses.
How do I know that Impact Guru’s platform is safe?
We’ve build a platform to help people and organisations create a change with the help of the generosity of thousands of donors online. We take safety of our donors and campaigners very seriously and have strict procedures in place to verify each fundraiser and donation that come through. Read in detail about how we ensure trust and safety on our the safety measures we take to make our platform safe for you here.