Mobile Satyagraha - Improving Governance Through Phone Calls

By Devansh Mehta

$ 324 Raised

of $ 1,538

8 Donors

in 55 days



In 2014, cholera broke out in the small forest village of Gadhvai, Madhya Pradesh. Three people died in 10 days and the government appointed ASHA worker fled the village. The government did not send ambulances or a doctor, citing the remote location and lack of good roads.

Rajaram, a bricklayer in this village, immediately called our helpline number. He was then given the option of pressing '1' to record a story, and '2' to listen to the published stories submitted by others. Rajaram pressed 1 and recorded a 3-minute message narrating the cholera outbreak, with a general appeal for medical help.

After publishing the story on the CGnet Swara's website, the chief medical officer visited the area the very next day with a team of doctors. One week later, Rajaram recorded a call thanking CGnet Swara for "saving our lives."

Every month, we get 9 such phone calls from villagers thanking us as their problem was solved after it was reported on our helpline. Our model for impact involves getting the government to do their job and help solve village issues. Despite our teams best efforts, however, we only manage to solve 10% of the problems reported on our platform.

This Republic Day, we ask for your help in solving more of these local governance problems. 5 months ago, we held a workshop in Mumbai where working professionals called government officers in rural areas to solve the problems reported on our helpline ( We found that the local government officer in Chhattisgarh pays much more attention to problems when a city-based person calls and inquires about them.

To commemorate Republic Day and make it special for all Indians, we make an appeal asking you to call these officers. Tell them to look into the issues being reported by people on our helpline. We publish the problems and the point of action you can take to solve them.

If you are in a position to do so, we also ask that you make a small contribution so that we can expand our team and keep the government accountable. Join the #mobilesatyagraha movement and become a force for good governance!

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Campaign Details

About Campaigner
Devansh Mehta
About Beneficiary
CGnet Swara

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